We are happy to announce our new official facebook priority support group at https://goo.gl/tyLPGt. Current SoniXCast customers can request membership by answering just a few questions and receive priority 24/7 assistance by our support staff and technicians!
Support Communications Policy Update: As of immediately, only official channels will be used for support. Support technicians will not communicate with customers (existing or potential) using unapproved mediums (chat rooms, blogs, groups) and all ongoing communications will cease immediately with the notification that customers use one of the approved mediums of communication.
The following are the only approved means of support communications:
- The Corporate website, knowledgebase and ticketing system (https://www.sonixcast.com)
- The Corporate Support Email Account (firstname.lastname@example.org)
- The Corporate Blog and Forum (https://info.sonixcast.com)
- The Corporate Priority Support Page (https://www.facebook.com/groups/SoniXCastSupport/)
- The Corporate facebook page (https://www.facebook.com/SoniXCast/)