With the recent server ip-address changes, many customers have found out the hard way that 3rd party aggregators like TuneIn and others are just not aggressive enough when it comes to maintaining their domain name services (DNS). Serious aggregators such as iTunes, Roku and Sony have more robust network operations and correctly update when we do which is why customers using those platforms don’t have as many issues.
So, why change the IP-Address anyways?
Our network is hostname centric for reasons that will become clear as you read on. Those who been with us longer remember a time when we were being attacked on an almost daily basis causing service interruptions. Since then we’ve locked things down quite a bit and part of that action was to implement ‘Floating IP‘ and ‘AnyCast DNS‘ technology.
A Floating IP is an IP address that can be instantly moved from one System to another in the same datacenter. Part of a highly available infrastructure is being able to immediately point an IP address to redundant systems. Anycast DNS is a network addressing and routing methodology, in which datagrams from a single sender are routed to the topologically nearest node in a group of potential receivers. Our AnyCastIP technology implements a hybrid version of both technologies where an ip-address pool is predefined with DNS hostnames that are rotated at random intervals or when malicious activity is detected which are assigned to multiple redundant systems.
Hackers looking for new victims routinely scan whole ip networks looking for vulnerable systems. Streaming technology (regardless of vendor) requires the use of open network ports in order to communicate which introduces HUGE security holes. Our Intrusion Detection Technology watches for malicious connections and if something fishy is suspected, changes the ip-address to ward off any possible attacks.
This, of course, plays havoc with those still routed in the concepts of ‘static‘ ip-addresses as each hostname must be manually updated each and every time one or the other changes in order to achieve proper functionality. Which is why customers should NEVER use the IP-Address! Ever!
Enough Geek Speak! Which Url should I use?
We offer 3 separate Urls in order to cover the widest field of application. On the BoomBox Dashboard page, customers will see 3 ‘thumbs up’ icons colored according to application in the ‘My Station‘ section:
Relay Url (Green – Website and Players):
The relay url is what customers should put in 3rd party players, on their website and generally share with listeners. It is the most compatible, the most reliable and the url never changes as long as the account is active.
The Relay Url is funneled through a highly customized Icecast stream server cluster hosted on 24 geographically dispersed network nodes) that normalizes and buffers the stream for fastest possible startup and rock solid, high quality, playback. And since Icecast (more so by far than ShoutCast) works with every known player out there, it is compatible with just about anything including computers, tablets, set-top boxes and cellphones.
Redirect Url (Blue – 3rd party Software and Aggregators)
Aggregation Services (i.e. TuneIn), Broadcasting software (i.e. SAM Broadcaster) and 3rd party tools (i.e. RadioToolBox) need to query ShoutCast’s proprietary ICY protocol in order to function correctly. The redirect url merely forwards port requests directly from our worldwide nodes to the main url, but more importantly the url never changes as long as the account is active.
Main Url (Red – Backup only)
Those having difficulties broadcasting live using 3rd party broadcasting software can use the main url as a fallback, but be advised that the url can change at any time.