On 8/22/18 we experienced an issue with the main database server which caused a few hours of downtime for all applications (SoniXCast, GML, GPP, CentovaCast…) which has now been permanently resolved.
The legacy system which maintained the main database server was experiencing intermittent network interface dropouts and we were in the process of moving all databases into the AWS (Amazon.com) cloud when the server just gave up completely.
It was all hands on deck to get the databases moved into the cloud and get all the applications working again. However now all databases are hosted on a high availability, multi-point redundant platform that will ensure that future issues with database connectivity can never occur.
No data was lost or compromised during the operation and we apologize to all for the inconvenience.