Tag: sonixcast

New Facebook Priority Support Group

We are happy to announce our new official facebook priority support group at https://goo.gl/tyLPGt. Current SoniXCast customers can request membership by answering just a few questions and receive priority 24/7 assistance by our support staff and technicians! Support Communications Policy Update: As of immediately, only official channels will be used for support. Support technicians will…

New Web Hosting Products

We are proud to announce the release of our new cPanel Web Hosting Cluster. Now faster and more available than ever before! Existing customers can get their own mywebsite.sonixfm.com subdomain and Web Hosting FREE for one year by using the promo code FREEWEB when ordering their product. Why Should I host with SoniXCast? Blazing fast…

The Affect of Russian Hacking

As previously reported, The US Justice Department recently indicted 13 conspirators of which one Sergey Pavlovich Polozov was personally responsible for hacking into SoniXCast systems in 2014. We now know why don’t we? Just in case you missed it The indicted Mr. Polozov was tasked with putting together systems in North America to be used…

Outage in the Montreal Datacenter

The main router in the Montreal Datacenter (CABHS) which enables access to the Internet suddenly stopped working at or around 09:00 hours UTC on 2/12/2018. It took a couple of hours to install and re-configure a new router and operations resumed at 18:00 hours UTC. Preliminary autopsy results indicates a massive network attack occurred shortly…

Release: BB v3.0.2

This is a maintenance release which addresses customer reported issues and system management requirements in both the frontend (web interface) and backend server systems. With this release the BoomBox software release schedule enters the production (stable) stage. Customer Issues Addressed: Random shoutcast server restarts User (DJ) connection Periodic playlist playback Inability to apply Auto-DJ (Transcoder)…

BoomBox v3.0.1 Release

BoomBox Version 3.0.1 is a maintenance release which repairs issues introduced in previous releases. This release also concludes the migration of playlist track management and integration into Cloud Services. Important Information In order to finalize migration to cloud services, all customers must log into BoomBox, navigate to the AutoDJ settings page and press the Save…

Coming Soon! New Playlist Manager for BoomBox!

We have immediately begun migrating all customer accounts over to the new BoomBox Playlist Manager v3.0.1 which will allow users much more flexibility creating and managing playlists as well as introducing seamless integration of private and public music libraries. Migration is happening in the background and no service interruption is expected. Migration is expected to…

BoomBox 3.0

We are Happy to announce the release of BoomBox 3.0 BoomBox 3.0 is here and better than ever. Over 6 months in the making, BoomBox 3.0 is full featured, battle tested and sports a new faster and more robust infrastructure and interface. As some of you may know, there have been challenges keeping up with…

Network Hardware Issues (Resolved)

SoniXCast Whitelabel partners, producers and customers, Yesterday, August 7th, 2017 at around 19:00 hours we were noticing higher than usual packet loss on the network hardware servicing CABHS32, CABHS33, CABHS36 and CABHS37 clusters. At or around 03:00 this morning (August 8th, 2017) the aforementioned hardware failed catastrophically and an emergency replacement was performed. Unfortunately that also required restarting…

Skip to toolbar